The Growth Support Podcast

Join in to hear about Support Professional's journey through their careers and get actionable insights you can apply today.

Watch now, or listen on Spotify and Apple Podcasts. New conversations are released every Thursday!

Featured

Avoid the danger of copy-paste models and create truly differentiated customer experiences.

All-Company Support with Priscilla Brooke

Get the whole company involved in support and create stronger teams, better products, and more connected organizations.

Neal Travis 4/24/25 Neal Travis 4/24/25

Avoid the danger of copy-paste models and create truly differentiated customer experiences.

Neal Travis 3/20/25 Neal Travis 3/20/25

The skills you need to be a more strategic CX leader today!

Neal Travis 11/12/24 Neal Travis 11/12/24

Understanding this reality, can help you take the best steps towards real value.

Neal Travis 11/6/24 Neal Travis 11/6/24

A non-Support CEO’s perspective on what Support leaders can do to drive maximum value to the organization.

Neal Travis 10/24/24 Neal Travis 10/24/24

How to review, and plan your next year of Support (not just for 2025!)

Neal Travis 10/24/23 Neal Travis 10/24/23

How the state of SaaS Support has changed, where it is now, and where it's headed into the future.

Neal Travis 9/13/23 Neal Travis 9/13/23

Showcase your support function's value to the organization by measuring for business outcomes, not just metrics.