TICKET PREVENTION

Rolf Middendorp, Co-Founder of Dology, joins Growth Support to talk about scaling Support, and solving the real problems with Ticket Prevention and how GenAI plays a role in creating a fun Support environment for the future! 

We talk through:

• Ticket Prevention vs. Deflection

• How to scale creatively, and work towards a healthy contact rate

• How GenAI will create room for more (and more fun)

• Human Solutions for Human Problems

• and more!