SCALING SUPPORT
Susana de Sousa, joins Growth Support to share her experience scaling support at early Airbnb and Loom.
We talked through topics such as:
The importance of introducing CX early
The hectic life of 'Everything Customer'
Starting your team
Thinking in terms of the future, not for now
The importance of 1:many interactions and scaling yourself
And much more!
Want to discuss this topic further? Don't hesitate to reach out below